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1. What is the word for goods such as portable tools and office equipment, which are less expensive and shorter-loved than major equipment? (Points : 1)

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1. What is the word for goods such as portable tools and office equipment, which are less expensive and shorter-loved than major equipment? (Points : 1)

Question 2. 2. Indicate whether the statement presented is true or false. The key characteristic distinguishing business products from consumer products are their physical characteristics, not their intended use. (Points : 1)

Question 3. 3. What is the word that describes the elimination of intermediaries such as wholesalers or distributors from a marketing channel? (Points : 1)

Question 4. 4. Indicate whether the statement presented is true or false. Consumers attempt to reduce dissonance in the postpurchase phase by justifying their purchase decision. (Points : 1)

Question 5. 5. Indicate whether the statement presented is true or false. One thing marketing managers cannot do is create wants on the part of the consumer, which exist when someone has an unfulfilled need and has determined that a particular good or service will satisfy it? (Points : 1)

Question 6. 6. Indicate whether the statement presented is true or false.  When buying products, consumers always follow the same five steps in the consumer decision making process and do not stop until a purchase has been made and evaluated, proceeding in the following order: 

Question 7. 7. What is the result of an imbalance between actual and desired states? (Points : 1)

Question 8. 8. What are the enduring beliefs shared by a society that a specific mode of conduct is personally or socially preferable to another mode of conduct, and they have a great effect on consumer behavior? (Points : 1)

Question 9. 9. What are the two basic types of external information sources used when a person seeks information in the outside environment? (Points : 1)

Question 10. 10. What is the term for a group in society that influences and individuals purchasing behavior? (Points : 1)

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