BSA 375 Week 4 DQ's

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·         Is testing a distinct phase of a project, or does it come into play during other phases? Explain your answer. How might tools help the quality and effectiveness of testing?

·         Based on Walsh’s (2007) article, explain why end-user satisfaction should be used in addition to return on investment (ROI) when measuring new systems.

·         Based on Davidson and Kumagai’s (2008) article, list three advantages and risks associated with open source software.