BUSN 258

  • BUSN 258 BUSN258 Week 1 Homework Assignment

    BUSN 258 BUSN258 Week 1 Homework Assignment

    BUSN 258 BUSN258 Week 1 Homework  Strategy planning questions for Independent Auto Sales and Service (IAS) If you were an owner or leader in this business, what could you do to help employees understand the value of excellent customer service?...

    $14.99
    Add to Cart
  • BUSN 258 BUSN258 Week 3 Homework Assignment

    BUSN 258 BUSN258 Week 3 Homework Assignment

    BUSN 258 BUSN258 Week 3 Homework Assignment 1. How could you improve the overall quality of telephone use in your organization? Assuming you have authority to do so, what would you do? Describe specific training you could develop. What suggestions would...

    $12.99
    Add to Cart
  • BUSN 258 BUSN258 Week 6 Homework Assignment

    BUSN 258 BUSN258 Week 6 Homework Assignment

    BUSN 258 BUSN258 Week 6 Homework Assignment Strategy planning questions for Independent Auto Sales and Service (IAS) Identify some core values of this organization as best as you can. What do they believe in (beyond organizational success or...

    $14.99
    Add to Cart
  • BUSN 258 Entire Course (DEVRY)

    BUSN 258 Entire Course (DEVRY)

    BUSN 258 Week 1-7 All Discussion Questions (DEVRY) BUSN 258 Week 4 Midterm - Set 1 (DEVRY) BUSN 258 Week 4 Midterm - Set 2 (DEVRY) BUSN 258 Week 8 Final Exam 1 (DEVRY) BUSN 258 Week 8 Final Exam 2 (DEVRY) BUSN 258 Week 1 Assignment (DEVRY) BUSN 258...

    $55.00
    Add to Cart
  • BUSN 258 Week 1 Assignment (DEVRY)

    BUSN 258 Week 1 Assignment (DEVRY)

    1. What major corporations that you’ve heard of seem to be doing the best job of building customer loyalty? In what ways do they attempt to build long-term relationships with customers? 2. How do ripple effects escalate the problem of the lost...

    $7.00
    Add to Cart
  • BUSN 258 Week 1-7 All Discussion Questions (DEVRY)

    BUSN 258 Week 1-7 All Discussion Questions (DEVRY)

    Week 1 DQ 1 - Customer Service – Impact Week 1 DQ 2 - Building Relationships Week 2 DQ 1 - Selling Week 2 DQ 2 - Listening Week 3 DQ 1 - Customer Contact Week 3 DQ 2 - The Web Week 4 DQ 1 - The Unreasonable Customer Week 4 DQ 2 -...

    $20.00
    Add to Cart
  • BUSN 258 Week 2 Assignment (DEVRY)

    BUSN 258 Week 2 Assignment (DEVRY)

    1. What are some factors (patterns of behavior) that project a company’s culture? List several examples from organizations you work in. 2. What are three major elements that complicate listening? Give customer-service related examples of each.

    $7.00
    Add to Cart
  • BUSN 258 Week 2 You Decide (DEVRY)

    BUSN 258 Week 2 You Decide (DEVRY)

    Read the You Decide scenario and decide on a response. Your goal is to identify the critical issues in the scenario and determine how you would resolve. Write a report correctly formatted of at least 125 words. Drop the report in the DropBox. Remember...

    $7.00
    Add to Cart
  • BUSN 258 Week 3 Case Study (DEVRY)

    BUSN 258 Week 3 Case Study (DEVRY)

    1. Interview: After completing your assigned readings for this week, interview someone who has a customer relations/customer service role or responsibility where the person has organizational responsibility and knowledge of the companyÂ’s...

    $7.00
    Add to Cart
  • BUSN 258 Week 4 Assignment (DEVRY)

    BUSN 258 Week 4 Assignment (DEVRY)

    1. Look back on your own experiences as a customer and identify situations when little things have made a difference in your buying decision. Think, for example, of places you have stopped doing business with. What little things pushed you out of...

    $7.00
    Add to Cart
  • BUSN 258 Week 4 Midterm - Set 1 (DEVRY)

    BUSN 258 Week 4 Midterm - Set 1 (DEVRY)

    1.Question : (TCO 1) Excellent organizations are: Question :(TCO 2) The Gallup organization studied the impact of customer ________ on long-term customer loyalty and profitability. Question : (TCO 9) You can gain loyal online customers through a lack...

    $18.00
    Add to Cart
  • BUSN 258 Week 4 Midterm - Set 2 (DEVRY)

    BUSN 258 Week 4 Midterm - Set 2 (DEVRY)

    1.Question :(TCO 1) The letter L in the acronym LIFE stands for ________. 2. Question : (TCO 2) Customer loyalty is: 3. Question : (TCO 9) Despite many similarities between them, Wal-Mart and K-Mart have very different results, largely because of...

    $18.00
    Add to Cart
  • BUSN 258 Week 5 Assignment (DEVRY)

    BUSN 258 Week 5 Assignment (DEVRY)

    1. How can organizations become more open to feedback? What kinds of employee training would help? What would you tell your employees about feedback importance if you were the boss? 2. What are the three important steps needed to recover the...

    $7.00
    Add to Cart
  • BUSN 258 Week 5 You Decide (DEVRY)

    BUSN 258 Week 5 You Decide (DEVRY)

    Scenario SummaryYou are a general manager with a service company. You are hearing comments from your sales group that customers are unhappy with your company. The comments range from poor service, missed assignments, to technical failures. When you ask...

    $7.00
    Add to Cart
  • BUSN 258 Week 7 Assignment (DEVRY)

    BUSN 258 Week 7 Assignment (DEVRY)

    1. Which of the two general causes of stress,worker characteristics and working conditions,is the most significant in your job? How can you control or manage it? 2. How can a manager best set a strategy for improving customer loyalty? What steps make...

    $7.00
    Add to Cart
  • BUSN 258 Week 7 You Decide (DEVRY)

    BUSN 258 Week 7 You Decide (DEVRY)

    You are Bob Yeader, a Sales Manager, of a small printing company. One of you sales people asked for a meeting. The meeting was difficult. The sales person, Pat Lawson, broke down in the meeting. Pat said the work was too much and the customers too...

    $7.00
    Add to Cart
  • BUSN 258 Week 8 Final Exam 1 (DEVRY)

    BUSN 258 Week 8 Final Exam 1 (DEVRY)

    1.Question : (TCO 1) The best way to win customer loyalty is to:     2.Question : (TCO 2) Which of the following problems is NOT listed as a people turnoff?     3.Question : (TCO 3) Small companies can compete against larger...

    $18.00
    Add to Cart