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HCA 375 HCA/375 HCA375 Week 5 Final exam

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HCA 375 HCA/375 HCA375 Week 5 Final exam
  1. Federal regulations require that states who contract with Medicaid managed care organizations (MCO) or Prepaid Inpatient Health Plans (PIHP) do which of the following?
  2. The organization that is best known for evaluating hospitals and physicians based on clinical outcomes and patient surveys is
  3. The Network for Regional Health Improvement (NRHI) created a network of regional health improvement collaborative made up of four groups.  What are the four groups?
  4. Quality improvement is the responsibility of
  5. The two Institute of Medicine reports that increased awareness on the health care industry quality related issues are
  6. The organization that assists poverty stricken countries to find solutions to their health and development problems is
  7. If an organization is analyzing information to determine the success or failure of different interventions, then the organization is likely in which phase of the PDSA cycle?
  8. Health care organizations began working more intensely on quality improvement projects due to issues with the health care system. What spurred health care organizations to change?
  9. What year was the Network for Regional Health Improvement (NRHI) formed?
  10. Organizations interested in global quality improvement include all of the following EXCEPT
  11. During the pre-industrial era, what would we mostly likely see?
  12. Significant improvements occurred during the post-industrial behavior. Which of the following is considered the most significant?
  13. Which is an example of what occurred during the pre-industrial era of health care?
  14. CAHPS assesses consumers’ experience with health care.  Which organization developed CAHPS?
  15. National Committee for Quality Assurance monitors the quality of care delivered by
  16. National Committee for Quality Assurance monitors the quality of care delivered by
  17. The reimbursement method under Accountable Care Organizations is based on the premise that providers
  18. The agency that is responsible for the nation’s health by educating citizens to prevent and control health threats is called
  19. An integrated delivery system
  20. Which receives the largest share of monies in health care spending?
  21. The Kefauver-Harris Drug Amendment’s purpose was to
  22. NCQA’s consist of the following categories EXCEPT
  23. Which of the following is an Accreditation Organization?
  24. Rules and Regulations are
  25. The U.S. Department of Health and Human Services monitors 
  26. The Joint Commission accreditation process is every
  27. The largest accrediting agency of health care organizations in the 
  28. This act limited the use of pre-existing medical conditions to prevent an employee from obtaining health insurance coverage and mandated health care providers to protect electronic personal health information. What is it called?
  29. National Quality Improvement Goals are specific to
  30. Operational decisions and guidelines
  31. An example of a new quality measureis
  32. Some of the advantages of using existing internal data resources over new data to be collected are all EXCEPT
  33. The law of large numbers is referring to what?
  34. The principal model for assessing the quality of health care is called
  35. Socioeconomic data includes all EXCEPT
  36. ___________ coined the phrase “the vital few and the trivial many”
  37. Which statement is true about probability-based schemes?
  38. The approach of following a patient’s health into the future is called
  39. The act of measuring a process, which results in improvement because it is being measured, is known as the
  40. Data is essential in measuring quality. Data is all of the following EXCEPT
  41. Evaluating the metrics to be used in QI against the clinical quality guidelines, should be done in which phase of the QI process?
  42. ___________ is the most frequently used data because of its ability to generate actionable information for quality improvement 
  43. The reasons to collect new data instead of existing data includes all EXCEPT
  44. Which of the following methods for collecting new data is more resource intensive?
  45. NCQA’s HEDIS consists of several measures that include all EXCEPT
  46. Donabedian’s model of care is categorized into 3 groups. What are the three groups?
  47. ___________ is the process of determining how an organization’s outcomes compare with a regional or national standard.
  48. An example of a Structure metric is all EXCEPT
  49. PDCA was changed to PDSA by Deming to
  50. Operational considerations should be able to
  51. Which is an example of a Six Sigma member who completed training at the black belt level?
  52. The idea of quality improvement originated in what industry?
  53. An example of a customer-oriented metrics is
  54. Customer-oriented metrics can be referred to
  55. Healthcare leadership needs to create a culture that is receptive to change. Which of the following is the best example of an organization that looks at problems as opportunities for improvement?
  56. All of the following would be an example that would align with the major goal of the United States health care system EXCEPT
  57. The Lean Theory was derived from what well-known company and adapted to health care?
  58. In what decade did the health care industry start to adopt quality improvement methodologies?
  59. Gemba is a Lean Theory term, which can be defined as
  60. The five S’s of Lean (Seiri, Seiton, Seiso, Seiketsu, Shitsuke) describe the importance of a neat, clean, organized, and clutter free work environment. Which would be an example of clean off your desk at the end of the day?
  61. Which is an example of a parallel-meso structure?
  62. The acronym DMAIC is related to which CQI methodology
  63. Two popular methodologies to improve health care are
  64. An example of Lean’s poka-yoke is all EXCEPT
  65. What is meant by the Lean Theory term
    jikoda?
  66. Kaizen is referred to as
  67. Which is a true statement about any quality improvement process?
  68. One of the purposes that a hospital may want to consider the financial metric in a CQI process is
  69. What is meant by the empirical rule used in Six Sigma?
  70. What is meant by parallel-meso structures?
  71. One of the first organizations established to monitor quality assurance was
  72. The best example of the six aims created by the Institute of Medicine’s timely care is
  73. The premise of Patient-centered care is
  74. The most comprehensive revision of Medicare is
  75. An example of the six aims created by the Institute of Medicine’s efficient care is
  76. Which expanded health insurance coverage to a large number of uninsured in the United States?
  77. HEDIS stands for
  78. An example of the six aims created by the Institute of Medicine’s safe care is
  79. Which is an example of Process?
  80. An example of Donabedian’s “the ability to obtain the greatest health improvement at the lowest cost” would be all EXCEPT
  81. In order to effect change for a quality improvement project, _____________ and ___________ are critical to its success.
  82. The quality improvement team must consider many elements prior to starting a quality improvement project.  Which of the following should be considered first before starting a quality improvement project?
  83. Which stage of a team is considered the honeymoon phase?
  84. Which of the following is a true statement about the CQI strategy, PDSA?
  85. All of the following are examples of a quality improvement interdisciplinary team EXCEPT
  86. Ethical issues need to be considered as well in any quality improvement project. All of the following are considered ethical issues EXCEPT
  87. The stages of teamwork are all EXCEPT
  88. Which of the following is an example of a cost effective quality improvement initiative for a hospital?
  89. What is required, according to Maslow (2010), in order for a person to move to higher-level needs?
  90. Quality improvement is usually accomplished by using a Continuous Quality Improvement (CQI) model. There are steps in each.  Which of the following falls under ‘identify alternatives’ in the 10-step process?
  91. Which of the following is an example of a sociological impact when considering a quality improvement initiative for a hospital?
  92. Patient-centered care can be defined as
  93. Cost of quality improvement projects must be considered based on what two elements?
  94. What is considered the foundation of patient-centered care?
  95. Which of the following is a true statement about the Continuous Quality Improvement?
  96. Which stage of a team would you typically see control issues occur?
  97. Which of the following would NOT be an example of Continuous Quality Improvement project?
  98. Which of the following interdisciplinary teams would be best suited to work on a quality improvement initiative related to patients who are admitted for broken bones due to falls, and subsequent follow-up treatment plan in order to reduce future admissions for the same diagnosis?
  99. In the post-stage of a quality improvement project, evaluating the effect is important because
  100. Important factors to consider in communicating effectively with a patient should include all EXCEPT

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