(TCO 5) A group of employees in American Game Technology Inc., a manufacturer of gaming machines, got together to arrange a paper recycling drive in the office. Though they came from different departments, they shared a common belief in environmentalism, and often discussed issues related to environmental conservation. This is an example of _____.
(TCO 5) Which of the following chain-of-command systems was developed to address the need to combine specialization with management control?
(TCO 5) In a furniture factory, one worker cuts the wood according to the design, another worker glues and screws the pieces together, and
another worker stains and polishes the wood. This is an example of _____.
(TCO 5) The number of workers who report directly to a manager is called the manager's _____
(TCO 5) _____ proposed a model that divides motivational forces into satisfiers ("motivators") and dissatisfiers ("hygiene factors").
(TCO 5) Which of the following is a drawback of David McClelland's three-needs theory?
(TCO 5) Which of the following statements is true about expectancy theory?
(TCO 5) _____ suggests that employee satisfaction depends on the perceived ratio of inputs to outputs
(TCO 5) _____ refers to a motivational approach in which managers and employees work together to structure personal goals and
objectives for every individual, department, and project to mesh with the organization's goals.
(TCO 5) The process of attracting appropriate applicants for an organization's jobs is known as _____
(TCO 5) Harmony House, a software development firm, had recently hired a large number of software developers to work on several new projects. Colleen, the manager of the human resource department, wanted to assess the effectiveness of the recruitment team. She used a combination of criteria, including the percentage of qualifications met, and subjective assessment by managers to measure how closely newly-hired employees met the company's needs. Colleen is most likely to be using which of the following tools?
(TCO 6) _____ refers to the efficiency with which an organization can convert inputs to outputs.
(TCO 6) Polar Refrigerator Company reduces its inventory-carrying costs by having their vendors deliver materials right before they are needed in the production process. This is an example of _____ inventory management.
(TCO 6) _____ refers to the creation of identical goods or services in large quantities
(TCO 6) Dell Computers allows customers to place orders online. The company produces major parts using bulk production and allows
customers to personalize such features as software, color, memory size, and screen size. This type of manufacturing is an example of _____.