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(TCO 5) What is the forecast for May, based on a weighted moving average applied to the following past-demand data and using the weights 4, 3, and 2

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1. (TCO 5) What is the forecast for May, based on a weighted moving average applied to the following past-demand data and using the weights 4, 3, and 2 (largest weight is for most recent data)?

2. (TCO 5) Jim's department at a local department store has tracked the sales of a product over the last 10 weeks using exponential smoothing with an alpha of 0.3. In January, he forecasted $150,000 in sales and achieved $155,000 is sales. Using this same forecasting model, estimate Jim’s February sales.

3. (TCO 5) Using a 3-year moving average, forecast the amount for Year 10.

4. (TCO 7) Which of the following helps operations managers focus on the trivial few and the critical many?

5. (TCO 7) Which of the following moments of truth exemplifies the customer's standard expectations?

6. (TCO 7) Forecasts are usually classified by time horizon into three categories. What are they?

7. (TCO 7) A product's life cycle is divided into four stages, which are _____.

8. (TCO 7) The specific components inputted into the fourth house in the house of quality are satisfied by _____.

9. (TCO 5) In time series, which of the following cannot be predicted?

10. (TCO 6) Which of these statements best describes computer-aided design (CAD)?

 

PAGE 2

1. (TCO 7) What is quality function deployment (QFD)? Provide an example of how it can be used.

2. (TCO 7) What are the benefits to manufacturability and value engineering?

3. (TCO 5) What are the benefits of quantitative and qualitative forecasting methods?

4. (TCO 5) Which one of the four components of a time series is rarely forecast, and why is this?

5. (TCO 6) What is a make-or-buy decision and why is it so important?

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